Empire Today's reply to:
Empire Today - Wrong color would not replace
Called company,installed wrong color,blue instead of grey.Had another salesman come to address.Admitted it was wrong color.He called the company,they would not replace or compensate.They said I would have to pay the full fee to have it replaced.Had to repaint whole house for second time.costing us again time and money to match their sucky carpet,that we did not order..Do not use this company.Reported to BBB,they lied and said they installed the right color!You get the shaft with this company!!Go to a reputable place,that guarantees customer satisfaction!
Monetary Loss: $4.