Called Empire out got a quote got financed they came out and OH MY GOD didn't want to move furniture and told me I have to take apart bed which none of this was explained to me previous, came right past my front door taking pictures of my home without my permission I called their customer service the installers cursed them out in my home and was hollering at them when i don't do that in my home with my wife there said they not doing it and left. Terrible.
tried to call salesman he never called back. A friend of mine said the same thing
Product or Service Mentioned: Empire Today Customer Care.
Reason of review: Poor customer service.
Preferred solution: Training for employees at all levels.
I didn't like: Lack of caring.