Empire Today's reply to:
Empire Today - Wont return a call on a warranty issue.
We had our laminate flooring installed in July of this year and have had them out several time to repair it.The flooring has separated, buckled, scratched etc.
All of the things they have said would not happen. I just had them out again, for the third time, the Tuesday before Christmas. Four men came to look at the floor at 5:30 in the evening. They took pictures and I was told that it wasn't an installation issue that it was a manufactures defect and would have a manager call me back.
Well, two more phone calls to Empire and I'm still waiting for a return call.
I've been told that their is nothing they can do, it's the local offices job and that they have to call me back.This is ridiculous!!!
Review about: Laminate Flooring.
Review #213672 is a subjective opinion of a user.