Reply by Empire Today

As a member of our customer service management team, I would like to speak with you about your recent experience. We apologize for the delay in refunding your deposit and the inconvenience this may have caused you. Since we do not have your contact information, if possible, would you please contact us so we can provide you a resolution, please feel free to email us at customersupport@empiretoday.com or call 888-588-2315 x4195. Rebekah Clerk, National Customer Service Manager
Author's
Highland Township, Michigan
1 comment

After giving Empire $200.deposit on a order in which the sales guy said I would have 3 days to cancel I cancled in 2 days.

When I called to cancel they said they would apply the $200. back on my charge card. A week went by no $200< I called back and they said they made a error and they would apply my $200. Another week has gone by which I have called back twice and just more run around.

I have contacted my credit card company and they said they will go after Empire for my money back.

Empire is a rip off company.I hope that old guy chokes on my $200

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Anonymous
#64503

This is the exact same thing they asre doing to me.They have been saying that they have mailed my $100 deposite for 2 months now.

These people are disgusting.I told them that I am going to compalin to the MD Attorney General.

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