Empire Today's reply to:
Empire Today - When a price is not a price
Had a quote from EmpireToday this week, the Rep seemed okay, insisted on showing me the retail price of the carpets, did all the measurements and then we got to the price - List price was $3113 for 700 sqft fitted, but today he could offer me a price of $1800 (not the 50% off as advertised) but didn't seem too bad, even though he pushed I said I would sleep on it, the next day the corporate office called and saad they can offer me a price of $2100, I told them the Rep has already said $1800, they said "Oh" and then said they can do better than that $1800 and offered a price of $1577, I said I would think about it, today I met the Rep to sign the deal, the Rep said Corporate had made a mistake, they didn't include the stairs in their number and the price was now $1700, naturally I told the Rep to take a hike. How can a company attempt to do business this way. Simply unacceptable
If you wait long enough the phone will ring and they will give you a lower price, better still work with a local company that you can trust, not these guys, AVOID EmpireToday
Review about: Empire Today Carpet Installation.
Reason of review: Dishonest Price Practice.
Preferred solution: Let the company propose a solution.
I didn't like: Misleading.