Empire Today's reply to:
Empire Today - Waste of Time
What a waste of time.Of course their "50/50" deal only applied to certain products.
All we wanted was to pick out flooring get a price and get on with our night. The salesman called his boss to get us a "good deal". It was more than we wanted to pay, but we were willing to go with it. But first we had to sit through his life story.
He did the typical salesman tricks trying to win over the wife (me) and seal the deal. He took up a couple hours of our time talking about himself. What he failed to do was his job. He never checked the flooring under our carpet.
When the installers came out that was the first thing they did. They told us they were certain our tile was asbestos and because of that we couldn't get the hardwood we had picked because it would have to be nailed in. You can't do that with asbestos. If he had done his job we would have picked out another flooring right then and there, but instead they have lost a sale.
Just out of curiosity we asked the installers to measure. The salesman hadn't even gotten the measurements right. They would not have had enough flooring to complete the job. I wasted two vacation days on these people.
They have since contacted me three times.
The second time I asked them not to contact me again or I would post this information online.....so here I am.Moral of the story DON'T WASTE YOUR TIME WITH EMPIRE.
Review about: Empire Today Sales Representative.
Reason of review: Salesman did not do his job.
Monetary Loss: $5300.
Preferred solution: STOP CALLING ME.