The problem with this company is that they need to treat all people the same I am an african american and the Empire Company came to my home and gave me a price and they did not have to put down padding just carpet price was still high not only that they said in order for them to install carpet they would need payment in full before they did install . This to me is odd because i am a Construction Contractor.
So after going back and forth with the owner on the phone ,I gave them payment and carpet was installed . Ok now i get a call from one of me clients and she(white lady) had Empire come and do her carpet and padding , Yes you got it she did not have to pay until carpet was complete.Man what we do always come to light.
Monetary Loss: $1800.