Hired Empire Today to install carpet and laminate flooring in hallway. Sales person measured hallway, installers did not have enough to do job based on the numbers they say was given them by sales person, sales person number is now disconnected.
The installers had to leave did not have enough material. Now I have to wait until they get this mix up cleared. Have to go to Atlanta, GA to get material. My house is torn up waiting on Empire to make a decision.
Will be contacting the Better Business Bureau for this problem.
Poor sales persons. Pissed off customer.
Product or Service Mentioned: Empire Today Flooring.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
I liked: People were very courteous.