Reply by Empire Today

We take allegations such as these very seriously, and we would like to follow up with you so that we can learn more about what happened. Unfortunately, we cannot locate your account with the information posted here. Please send your contact information to or call us at 888-588-2315 x3555 so that we can reach out to you. Thank you. Angelica Snell, Resolution Team Manager
Riverside, California
Customer service
Diversity of Products or Services

The installers stole everything that they could get their hands on including a bunch of camera equipment. Equipment that I make part of my living with.

I have complaints about the workmanship and broken plumbing that they acted as if they had nothing to do with but it pales when compared with stealing. All you can do is to have security people watching when they come into your house and then search them before they leave. I need to add thousands of dollars to the cost of the job.

In the old west stealing a mans tools was a hanging offense.

Product or Service Mentioned: Empire Today Laminate Flooring.

Reason of review: Poor customer service.

I didn't like: Job quality, Lack of caring.

  • Theft From Installers
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