Reply by Empire Today

I’ve read your comments and I’d like the opportunity to speak with you regarding your post. It is the goal of all Empire employees and independent contractors to provide world-class service to each and every customer. If you would like to discuss your concerns with our Director of National Sales, Human Resources Director or National Installations Management Team, please email me and I will be happy to have them follow back with you. Since I’m unable to obtain your contact information based on the details in the post, I would like the opportunity to speak with so you can be placed in contact with the appropriate individual. I can be reached at or via phone at 847-583-5248. Gina Cielocha, Marketing & Communications Manager
Lexington, Missouri

As a former employee of Empire Today, I can attest to the low quality and high price you pay for unskilled labor installations. Think twice before purchasing, buyers beware!!!!!

You are dealing with independent contractors who have signed agreements that in fact keep empire from ever being sued if your job goes terrible wrong. Many of the installers have very shady backgrounds, I would only want one of the many crews in my home the rest are in and out for the quick installation and the quick buck.

Shop around and you will get twice the quality for the money. Don't settle for the first price the sales person quotes you, they can take 60% off the price they give you and still make money. Don't pay $40 YARD FOR PRODUCT THEY PAY $6 A YARD FOR. Beware of phony calls to their supervisor to get you a better deal. Buy if you are lead to do so, but don't let them pressure you in any decision, you will wish you had shopped around.

Product or Service Mentioned: Empire Today Installation.

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Maybe he is not an employee that got fired but one of the hundreds that where layed off due to poor management decisions. the company have closed many many markets.


I work for empire in the Ny warehouse. True they use sub-contractors to do installations; empire does background checks on employees you should know that if you truely worked there.

Nuuk, Vestgronland, Greenland #45585

Great another employee/child who got fried from a company and is trying to get revenge by driving customers away. I guess you too had a shady background, or you an exception?