Carpet and Flooring Reviews - Empire Today
A leading provider of installed home improvements and home furnishings for over 50 years in over 45 major metropolitan areas across the United States. Empire Today Customer Service Team is there to assist every customer - they want to hear when customers are happy and they want to hear if there are any concerns that need to be addressed. Prior to posting on this site, please contact a member of their Customer Service Team directly first, they can be reached by calling 800-588-2300 or by emailing customersupport @ empiretoday.com. The company is a Shop-At-Home retailer offering quality, name-brand Carpet, Flooring and Window Treatments, fully installed pricing, a Low Price Guarantee, Professional Next Day Installation on many of its products and Financing With Approved Credit. Each purchase comes with an Installation Warranty along with a Manufacturer Product Warranty.
(44 of 868 reviews match)
Latest review first
Dear Janice, Your concerns are important to us and we are glad to know that we have worked with you to reach a solution. For future concerns please contact us at firstname.lastname@example.org. Thank you.Read more
Empire Today - Flooring Installation Review from Barker, Texas
Had empire come to put in floors and they brout the wrong flooring and the carpet isnt going to be put in until later so far am very pissed off and cant get in touch with anyone and sales rep lied about everything
Dear Emmett, We have read your review and sincerely regret that you were inconvenienced by a missed sales appointment. We understand your frustration and assure you that your concerns are very important to us. If you wish to further continue with our services please...Read more
Dear Customer, We are sorry you feel this way and assure you that we want to help. Unfortunately, we are unable to locate your account with the information provided. Please contact us at email@example.com so that we can help address your concerns. Thank...Read more
North Richland Hills, Texas
Dear Jenee, We are disappointed to hear about your experience. Although time has passed since your posting, we would like to address any unanswered concerns that you may have. You can email your concerns and account information to firstname.lastname@example.org. ...Read more
Dear Thora, We regret to read your post and assure you that your concerns are very important to us. If you continue to have unanswered concerns please contact us at email@example.com. Thank you.Read more
Little Elm, Texas
Dear Elizabeth, We are disappointed to read your post, but understand that we have addressed your concerns and reached a solution. If you continue to have questions please contact us at firstname.lastname@example.org. Thank you.Read more
Dear Kelly, We assure you that this is not the level of service that we expect for our customers. Although time has passed since your post, we would like to ensure that your concerns are answered. if you continue to have questions please contact us at...Read more
El Paso, Texas
Dear Gerard, Your concerns are of important to us, and understand that we have addressed your concerns from this posting. For future questions please contact us at email@example.com. Thank you.Read more
San Antonio, Texas
We’ve read your review, and it’s disappointing that you did not enjoy your experience with us. We would like to know more about the issues you encountered and address any unresolved concerns that you have. Unfortunately, we are not able to locate your account with the...Read more
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