This is the worst company with whom I have ever attempted to do business. No one showed up for the scheduled in home estimate.
I called 20 minutes before the end of scheduled time at which time the woman with whom I spoke informed me, after an unsuccessful attempt contacting the representative, "he still has 20 minutes, ma'am." At 5 minutes after the scheduled time ended, I called again, and got disconnected. I waited thinking they would call me back. They did not. I called again at which time I got disconnected yet again.
Shockingly no one called me back.
The third time I called, the woman said, "I'm sorry ma'am. I can offer you $50 off your purchase." As tempting as THAT sounded...I would never enter into a contract with these clowns!
Product or Service Mentioned: Empire Today Customer Care.
Reason of review: Poor customer service.
I didn't like: Lack of respect.