Reply by Empire Today Jan 17, 2013

Although your post is from a couple of years ago, we are continually improving on our customer service and would like the opportunity to follow back with you. Based on your post, I understand that you were able to find product at a lower price. There are many factors that determine our fully installed price estimate such as the products selected, padding, if the products are on special or promotion, square footage of the area, moving of furniture, etc. We also offer the same quality, name-brand products available in retail stores and by interior designers. Customer satisfaction is extremely important to us and although some time has elapsed, we would like to follow back with you.If you are interested in reach out to us, please feel free to contact me at customersupport@empiretoday.com or via phone at 888-588-2315 x4195. Rebekah Clerk – National Customer Service Manager
Author's
Naperville, Illinois
0 comments

I never purchased from Empire Carpeting, and for good reason. (After reading so many bad reviews, I'm really glad I didn't...)

I had seen their commercials that claim big savings . I figured they wouldn't be the best quality around, but I WAS expecting the cheapest prices.

The sales person came out and gave us an estimate of approximately $4000 for laminate flooring in our family room and hallway. We also got estimates from Lowes, Home Depot, and a local flooring company. Empire was the MOST expensive by at least $1000 at ALL locations, AND their product was of a lesser quality and they had a puny selection.

So in the end, just by actually doing our research, we saved money, got a better product, and a more reputable company by NOT going with Empire.

Review about: Laminate Flooring.

Review #131192 is a subjective opinion of a user.

PRODUCT OR SERVICE Empire Today Flooring
Reason of Review / Monetary Loss Not specified / Not specified
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