Reply by Empire Today

We’ve read your review, and we would like to know more about the issues that occurred with your installation and help make things right for you. Unfortunately, we cannot locate your account with the information posted here. Please call us at 888-588-2315 x3555 or send your contact information to Thank you. Angelica Snell, Resolution Team Manager
Richboro, Pennsylvania
Customer service
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Product or Service Quality

Salesman spoke English. when the workers came out, they didn't speak or understand English.

Started work in December 2014 and never came back when I pointed out things that were not done correctly. They just nod their heads and say ok. As of this date, May 27, 2015 I still haven't even heard from the company just to ask if I liked their product or service. What a waste of money.

I wouldn't recommend this company to anyone. There are still nails protruding out of some walls, the first step leading to the basement is not even nailed down at all.

It is a hazard.

Anderson - Richboro PA

Reason of review: Poor customer service.

I didn't like: Lack of caring.

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