Reply by Empire Today

As a member of Empire’s sales management team, I would be happy to talk with you about your concerns with our company. Empire provides customers with a fully installed price for top quality name brand products that also takes into consideration not only product cost, but extras like padding, installation, financing, moving of furniture, removal of existing flooring, etc. Empire Today holds every qualified sales representative to the highest standards so they can work with each customer and help them find the right products that best fit their needs and budget. Because every appointment is different and varies in size, sales representatives are provided with all the necessary tools to measure and price jobs accurately. Since Empire offers customers a wide selection of products ranging from Carpet, Laminate, Hardwood, Ceramic to Window Treatments, pricing is established by the style and quality of the product chosen. We also have a price guarantee program with certain conditions - if a customer finds a lower price on a comparable product and installation, Empire will beat that price. Please contact me if you would like to discuss your post. I can be reached at pressrelations@empiretody.com or 847-583-5248. Rick Boysen, Director of Sales
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Sunnyvale, California
1 comment

I was a sales rep for 2+years for Empire Today. Let me tell you they make you pay retail they would tell us to start at retail and work down thats at 13% retail and double the price as any else. They charge 7% on total job price more that your paying already thats for financing fees. They would tell us to over sell product so you end up with extra sometimes enough to carpet another bedroom. There 60% off is bull#&*$ also I would be able to sell 45% below at the 6% price that is more like home depot. They are a fraud and make us do stuff that wasn't right that is not good business at all

they let me go because i let a customer know what the extra chargers are for. NEVER BUY FROM EMPIRE TODAY1!!!!!!!!!!!!!!!!!!!!!!!!!

They rip off the customer and they rip off the pay from there sales rep also!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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truthaboutempire
#80338

I agree 7 see this happen to sales reps everyday im happy you are not with this company any more! Plz stay clear of this company.

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