Good thing I did my research first before I had Empire come out and give me a quote. On 11/13/09, Empire rep came out to give me a quote on a room apprx.
10 x 10, well to my surprise the quote was almost $700.00, well I almost died... I did show the rep my quote from another carpet dealer in the area for only $380.00. I asked to see of he could match that quote and he said he had to check with his boss.. well after 2hrs.
he did call back to say he could match... but was unable to come back to my home to do the paperwork... I can't believe that they could of taken advantage of me for $700.00.
I did not know what a bad reputation they have, well I have nothing good to say about them anymore, and I plan on filing a complaint. We the public shoukd not be taken advantage of.