Reply by Empire Today

Dear Abby,
We regret that your experience wasn't a great one. Our records show that your order was cancelled. If you continue to have concerns please contact us at
Thank you.
Bailey's Crossroads, Virginia
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
1 comment

Empire today was suppose to charge my account $50 dollars instead they charge the full amount of over $ 17k...the initial sales representative didn't want to escalate my problem only insisting that he will report my problem to his supervisor and it will take couple days for supervisor to get back with me .... I had to insist on talking to someone higher to get this matter resolve ...this is just plain poor customer service ...this situation cause me so much financial headache

Reason of review: Problems with payment.

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Dear Abby,

We are sorry to hear about your experience. We will investigate further, and will follow up with you soon to help make this right.

Thank you for your patience.