Reply by Empire Today Mar 06

Dear Ronda,
Your concerns are important to us and would like to ensure that no unanswered concerns remain. If you continue to have questions or concerns regarding your experience, please contact us at customersupport@empiretoday.com.
Thank you.
Author's
Beaverton, Oregon
1 comment

Do not buy laminate flooring from empire today!In the 9 months I have had them installed they come apart at the seams and they will not back up their warranty because I was told by the sales person that I was only to use a swifter mop!

I wasn't given any any maintenance info what's so ever! It's even coming apart in areas that have never had a swifter over that part of flooring!

I have been complaining since August 2015 just 6 months after the installation.I wish I had read these complaints before choosing empire today!

Review about: Laminate Flooring.

Review #792425 is a subjective opinion of a user.

1.9
Turnaround Time
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Customer service
Staff
Website
Reliability
PRODUCT OR SERVICE Empire Today Flooring
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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ETCustomerSupport
#1113831

Thank you for bringing your concerns to our attention.We regret that your product has not been meeting your expectations, and we would like to know more about the situation.

Unfortunately, we cannot locate your account with the information posted here.

Please send your contact information to customersupport@empiretoday.com so that we can follow up with you.Thank you.

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