Reply by Empire Today

Thank you for bringing your concerns to our attention. We’re disappointed that your sales experience did not meet your expectations, and we would like the opportunity to learn more about what happened. We understand that you’ve already gone with another company, but if you would still like to speak with us, you can reach us at 888-588-2315 x3555 or customersupport@empiretoday.com. Thank you. Angelica Snell, Resolution Team Manager
Author's
Gloucester City, New Jersey
0 comments
1.0
Details
Customer service
Diversity of Products or Services
Price Affordability
Staff

Sales person came to our home and offered only 4 colors and types of wood flooring.We felt pressured to make quick decision.

Said he would not come back and needed a contract signed that night.We finally went with a neighborhood business who had hundreds of choices and gave us much lower quote.

Reason of review: Poor customer service.

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