Reply by Empire Today

Dear Belinda,
We appreciate you making us aware of your concerns and understand that we have spoken to you in regards to this matter. For future concerns regarding your experience please contact us at customersupport@empiretoday.com.
Thank you.
Author's
Cleveland, Ohio
1 comment
1.3
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Had a rep come to our home, the 50% off sales products were horrible , and the rep recommended the next level of carpet , we had it installed in 2 bedrooms, and the hallway, and floor of the closets, we were told the excess carpet belonged to us, but the workers took every tiny piece of that carpet , while we we dealing with a bear in our yard, we called , but never got any redults , $4500 , and can't patch a 1x1 section if we needed to , we will NEVER direct anyone to this company ,,,,no way

Reason of review: Poor customer service.

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ETCustomerSupport
#1097281

Thank you for bringing your concerns to our attention.We would like to know more about the situation and help make things right for you, but unfortunately, we cannot locate your account with the information posted here.

Please send your contact information to customersupport@empiretoday.com so that we can follow up with you.Thank you.

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