Empire Today's reply to:
Empire Today - Pushy Empire Sales Rep
My wife and I had a sales rep come out from Empire when we wanted to get a quote on flooring for our kitchen and living room.Since we see their TV ads along with all the specials we said why not?
Anyway, the rep was a tall burly guy, local, seemed down to earth and friendly. At first things went well, even after the somewhat long-winded sales pitch about the company. It was not until after we got two quotes from him that things went downhill. We received two quotes: one for laminate flooring and the other for engineered hardwood.
The initial quotes were $6500 and around $9500 respectively for only 450 square feet! When I told him that we would think about it he started to become pushy just like a used car salesman. "What would it take to get you on this new floor?" I told him that I would not commit to anything right now since we just moved in and we had other projects in-line for our house, such as additional electrical work and new windows. I also told him that I was reluctant to buy since there was no guarantee that I would be approved for financing after signing anything, especially when the highest rate could be in upwards of 30%!
The tipping point came when he told me that since I just purchased the home I could use the $8000 first-time homebuyer stimulus to pay for the flooring... Unbelievable!
None of his god-da** business as far I as I was concerned.Sorry Empire but that "cheap" flooring from Home Depot and Lowes that your rep warned me about is looking better every day...