Reply by Empire Today

Empire hires professional installers that are all qualified and experienced independent contractors. Although your post is from 2008, I would like the opportunity to speak with you directly about your concerns with our company. I can be reached directly at mmichalek@empiretoday.com or via phone at 888-588-2315 ext. 5560. Marlo Michalek, Vice President Marketing
Author's
Tampa, Florida
10 comments

as a former installer for EMPIRE-i personally saw that their work quality is inferior....most crews that come to your home in the tampa, florida area are van loads of NON ENGLISH speaking Mexicans that DON'T know their head from their ...to do flooring!

you'll be lucky to get a crew to come out thats NOT under 4-5 taco choakers that cant even communicate with YOU!! ludicrous. the jobs i went behind these crews on to "fix" their so-called mistakes were always OBVIOUS mistakes that any real INSTALLER doesn't make!!!

always wise to TRULY SHOP AROUND for true unstallers!thanks.

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Comments

tileman74
#93318

I am half latino and german.Though I find this complaint to be in poor taste.

This man is right about whom for the majority is hired by this company. They don't hire the most qualified or the hardest workers. They hire those who will work for a small fraction of what the actual labor value is, which happens to be illegals or those working on a work visa. The reason you are seeing so many complaints on a board like this is because of the fact that working hard and doing things right are to different things.

I have been in my line of work over twelve years and have not had one call back or redo. I also went through an apprenticship and install strictly to the specifciations established with a high standard of installation. The truth of the matter is this, places like empire are well known among the professionals as being bottom barrel with their products and installers. I had a representive of empire solicit me after seeing my portfolio online and after I found out what they wanted to pay me a as a subcontractor, my helper would of been making more than me.

If you want quality service then hire quality contractors.You do get what you pay for!

rudi
#64695

Called and said they would come today

to install carpet, have never showed

up I now have a mess of "stuff" all over my apartment and have to put everything back. I don't feel I am a racist either but this foreigner called and said he was coming Ha ha. Still waiting. Have to

be done here by five fat chance anything it going to be done today.

I now have to start over again.

Lisa
#54664

Taco Choakers?Is that like Taco Chokers?

I think that you should check your spelling and grammar before you attack someone's inability to speak English. Plus, in FL, the installers are most likely Puerto Rican or El Salvadorian, not Mexican.

Mexicans prefer CA and TX.I, personally, had a very good experience with Empire and my foreign installers (wherever they came from).

Lisa
#54663

Taco Choakers?Is that like Taco Chokers?

I think that you should check your spelling and grammar before you attack someone's inability to speak English. Plus, in FL, the installers are most likely Puerto Rican or El Salvadorian, not Mexican.

Mexicans prefer CA and TX.I, personally, had a very good experience with Empire and my foreign installers (wherever they came from).

College Grad
#54331

I am absolutely disgusted by whoever wrote this comment and some of the responses (American).It is obvious that the people who make such comments are in no way better or smarter than "those Mexicans".

Please get an education, some information, and make smarter comments that don't make you look like an ignorant fool.

Thanks!By the way I am a Mexican who chokes on tacos, who has a Ph.D.

American
#36923

Or maybe he is just tired of people who should not even be here doing inferior work and not paying taxes

ABN
#34339

Why would anyone take your comments or advice seriously when you include racist comments?So what if the person doesn't speak English?

Speaking English does not ensure quality. I assume (and I don't like making assumptions) that you would have been more comfortable with "a white English speaking person" performing the installations. Preferably a Union employee? Because we all know how talented and smart those people are.

Well if the unions were not demanding ridiculous wages for jobs that don't merit that type of compensation then perhaps these "Mexicans" would not be there.Minorities are willing to do what it takes to earn a decent living unlike white Americans who feel like they are owed something or just to *** good and arrogant to do something.

Lisi
#33090

Okay pissed customer, well then tell some of your lazy 'american' friends to do the job, I don't think they would work that hard for that amount of pay, so stop complaining racist a$$

loser
#31986

yeah, sounds like a ***.

Taco Choakers? I love tacos dammit.

and I'm half hispanic.

You should call me taco choaker and

i'll call you guy-in-hospital.

Vladimir
#29849

this pissed customer seems to be a racist as well.

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