Reply by Empire Today

As a member of the Customer Service Management Team, I have read your post and would like the opportunity to follow back with you. We apologize for the problems you experienced with your in-home appointment. We know our customers are very busy and we take the appointments very seriously. Also, I would like to look into your referral gift card. There are certain conditions that need to be met in order to receive the gift card and I would like to review your information. Since we do not have your contact information, would you please contact me directly? Please feel free to email me at customersupport@empiretoday.com or call me directly at 888-588-2315 x 4195. Rebekah Clerk, National Customer Service Manager
Author's
Las Vegas, Nevada
0 comments

this is the worst company to deal with trying to get a refereal fe " ha ha" they mean a gift card !!!!do not buy from empire ever!!!

they were 4 hours late and were there until 1:00 am too bad there is no such thing as calling the customer .

i had to call them several times to find out how much longer they would be!!!!tooo bad I work with a retail store in las vegas and the person i refeered works as a boss for a major company here so no more refeerals for empire we removed the sign in our yards right after they put them in the ground!!!!!!

Monetary Loss: $4500.

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