State: Pennsylvania Clear all filters (42 of 868 reviews match)
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Empire Today's reply to:

Dear Customer, We have read your review and are disappointed to hear that you were inconvenienced by a delay in your installation. We want to make things right, but are unable to locate your account with the information posted here. Please email your concerns and...
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Bath, Pennsylvania
#944636
Dear Customer, We regret to hear that your experience has not been a great one. We want to help, but unfortunately we cannot locate your account with the information posted here. Please send your account information to customersupport@empire-today.com so that we can...
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Curwensville, Pennsylvania
#941318
Dear Mr. Rose, It’s disappointing to read your review. We’d like to address any unanswered concerns you may have. You can contact us at customersupport@empiretoday.com if you wish further assistance. Thank you.
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Lenni, Pennsylvania
#927309
Dear Laura, We take your concerns very seriously and would like to follow up with you to learn more. Unfortunately, we are unable to locate your account with the information provided. Please email your concerns and account information to customersupport@empiretoday.com...
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Pittsburgh, Pennsylvania
#905414
Empire Today's reply to:

Empire Today Customer Care Review from Wayne, Pennsylvania

Bad customer service! First floor installation had to be rescheduled and the day of the reschedule the guy never showed up. The third time trying to have this project done the guys came and took our money and left saying they were going to Home Depot. They never came back. We cx the order altogether. Still waiting for our refund. Also no one ever calls u back. When all of this was going down we called the guy who first ever came to our home and showed us everything. His name was Preston. He also never called us back. I guess that's what u get from a guy who comes to sell u something and he's standing there with his zipper down. We will never ever call them or recommended them to anybody. It's been a total nightmare!! And if we don't get our refund, the next call we make is to the police!!
Wayne, Pennsylvania
#886897
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Empire Today's reply to:

Hello, We are disappointed to hear about your dissatisfaction with Empire. We would like to learn more, but unfortunately we are unable to verify your Empire customer information. Please contact customersupport@empiretoday.com for further assistance. Thank you -Empire...
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Norristown, Pennsylvania
#844812
Dear William, We appreciate you bringing this matter to our attention. We are aware that since your post, we have addressed your concerns. For future inquiries please contact us at customersupport@empiretoday.com. Thank you.
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Collegeville, Pennsylvania
#833078
Empire Today Flooring Installation Review from New Cumberland, Pennsylvania
Empire Today Flooring Installation Review from New Cumberland, Pennsylvania
Empire Today Flooring Installation Review from New Cumberland, Pennsylvania
Empire Today Flooring Installation Review from New Cumberland, Pennsylvania
Empire Today Flooring Installation Review from New Cumberland, Pennsylvania
Empire Today Flooring Installation Review from New Cumberland, Pennsylvania
Empire Today Flooring Installation Review from New Cumberland, Pennsylvania
Empire Today Flooring Installation Review from New Cumberland, Pennsylvania
Empire Today Flooring Installation Review from New Cumberland, Pennsylvania
Empire Today Flooring Installation Review from New Cumberland, Pennsylvania
Dear Renee, We are happy to hear that we were able to address your concerns to your satisfaction. Thank you for sharing!
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New Cumberland, Pennsylvania
#830630
Empire Today's reply to:

Thank you for bringing your concerns to our attention. We would like to know more about the situation and help make things right for you, but unfortunately, we are not able to locate your account with the information posted here. Please send your contact information to...
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Whitehall, Pennsylvania
#775351

Empire Today Products and Services Reviews

Empire Today - Carpet Installation Review from Ephrata, Pennsylvania
Empire Today - Carpet Installation Review from Ephrata, Pennsylvania
Dear Christy, We appreciate you bringing your concerns to our attention and understand that we have completed a carpet re-stretch for you. For future concerns regarding your installation please contact us at customersupport@empiretoday.com. Thank you.
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Ephrata, Pennsylvania
#774245