State: North Carolina Clear all filters (27 of 868 reviews match)
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Empire Today's reply to:

Empire Today - Customer Care Review from Durham, North Carolina

Made an appointment for a free estimate, never showed. Called to ask what happened, "oh please reschedule for an additional 10% off". Ok, so i did. Again, didnt show or even call!
Durham, North Carolina
#943681
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Dear Darlene, We know that your time is valuable and regret to hear that you were inconvenienced by a missed appointment. If you continue to have questions or concerns regarding your experience, please contact us at customersupport@empiretoday.com. Thank you.
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Benson, North Carolina
#941764
Dear Rachel, We never want our customers to feel uncomfortable during a sales appointment, and assure you that we take matters such as this one very seriously. We understand that time has passed since your posting, but we would like to ensure that your concerns are...
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Charlotte, North Carolina
#906867
Dear Manfred, We regret to know that your experience was not a positive one. We understand that your order was cancelled per your request. For future inquiries, please contact customersupport@empiretoday.com. Thank you.
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Asheville, North Carolina
#898588
Empire Today Carpet Installation Review from High Point, North Carolina
Dear LaTya, We know that this was a frustrating situation for you, and understand that we have addressed this matter. For future concerns please contact us at customersupport@empiretoday.com. Thank you.
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High Point, North Carolina
#890874
Empire Today's reply to:

Empire Today - Buyer Beware
Empire Today - Buyer Beware
Empire Today - Buyer Beware
Dear Tina, We are aware that we have spoken to you since your post. If you continue to have questions or concerns please contact us at customersupport@empiretoday.com. Thank you.
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Winston Salem, North Carolina
#855321
Dear Michelle, It was disappointing to hear about your installation experience and we regret the inconvenience. We understand that we have been in contact with you and will continue to follow up until this matter is resolved. Thank you. -Empire Customer Support
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Greensboro, North Carolina
#851657
Empire Today Laminate Flooring Review from Statesville, North Carolina
Dear Judy, We regret to hear that your experience had a rocky start. We are aware that we have completed your installation, if you continue to have questions please contact us at customersupport@empiretoday.com. Thank you.
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Statesville, North Carolina
#845753
Dear Sam, Thank you for bringing your concerns to our attention. We understand that we've been in contact with you about this situation, if you continue to have concerns please reach us at customersupport@empiretoday.com. Thank you.
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Fayetteville, North Carolina
#813227

Empire Today Products and Services Reviews

Empire Today's reply to:

Left out in the cold by Empire Today
Left out in the cold by Empire Today
Left out in the cold by Empire Today
Left out in the cold by Empire Today
Dear Robin, We appreciate you bringing your concerns to our attention and sincerely regret to hear that your experience was not a successful one. We want to ensure that your concerns did not go unanswered, if you continue to have questions please contact us at...
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Charlotte, North Carolina
#768776