Reply by Empire Today

We are disappointed to hear about your dissatisfaction with Empire. We would like to learn more, but unfortunately we are unable to verify your Empire customer information. Please contact for further assistance.
Thank you
-Empire Customer Support
Norristown, Pennsylvania

Empire didn't show up after I drove 2 hours for an appointment. I wouldn't do business with them if they gave me the carpeting.

Oh and after I called and was informed they wouldn't be at my shore home until 930 they asked me if I wanted a $50 credit and I laughed at them, Then they asked me to hold on while they cancelled my appointment. At least my daughter and I had a good laugh at that one.

Needless to say I didn't "hold on"... I laughed for about 5 minutes at that one...


Product or Service Mentioned: Empire Today Carpet Flooring.

Reason of review: Poor customer service.

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