Reply by Empire Today

We regret that you were inconvenienced by your missed appointment. We can assure you that this is not the level of service we expect for our customers, and we would like to help make things right for you. Please send your contact information to us at customersupport@empiretoday.com so that we can follow up with you. Thank you. Bill Allivato, National Customer Service Manager
Author's
Greensburg, Indiana
0 comments

- I cancelled my office for initial appt 5-7 pm.

- "personal emergency" call 3:45 pm.

- Sounds like my experience was not uncommon practice for this company.

- I pass.

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Reason of review: Poor customer service.

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