Carpet and Flooring Reviews - Empire Today
A leading provider of installed home improvements and home furnishings for over 50 years in over 45 major metropolitan areas across the United States. Empire Today Customer Service Team is there to assist every customer - they want to hear when customers are happy and they want to hear if there are any concerns that need to be addressed. Prior to posting on this site, please contact a member of their Customer Service Team directly first, they can be reached by calling 800-588-2300 or by emailing customersupport @ empiretoday.com. The company is a Shop-At-Home retailer offering quality, name-brand Carpet, Flooring and Window Treatments, fully installed pricing, a Low Price Guarantee, Professional Next Day Installation on many of its products and Financing With Approved Credit. Each purchase comes with an Installation Warranty along with a Manufacturer Product Warranty.
(50 of 868 reviews match)
Latest review first
Dear David, We live by the golden rule, and treat our customers that way they would like to be treated. We take ownership to ensure that every customer concern is addressed. We thank you for making us aware of you experience, and sincerely apologize for the...Read more
South Hackensack Township, New Jersey
Dear Lauren, We strive to leave a positive impression during our sales appointments and regret that this was not the case. We understand that we have spoken to you in regards to your concerns. For future inquiries please contact us at firstname.lastname@example.org ....Read more
Moorestown Township, New Jersey
Dear Kristine, We are sorry to hear that your experience was not a positive one for you. Our records show that your order was cancelled per your request. For future concerns please contact email@example.com. Thank you.Read more
Riverton, New Jersey
Dear Lauren, We regret the delays in your installation. We understand that time has past since your posting, if you continue to have questions or concerns please contact firstname.lastname@example.org. Thank you.Read more
Trenton, New Jersey
Dear Carol, We would like to learn more, but unfortunately are unable to verify your Empire customer information. Please contact email@example.com for further assistance. Thank You.Read more
Watchung, New Jersey
Empire Today - Estimate Review from Newton, New Jersey
Suck so unprofessional! Canceled in home estimate 3 times made up three diff excuses each time! I gave up!
Newton, New Jersey
Hello, We appreciate you letting us be aware of your experience. We are unable to locate your account. Please contact us at firstname.lastname@example.org, so we can address your concerns.Read more
Howell, New Jersey
Dear Josh, After reviewing your post, our records show that we have addressed your concerns and offered an accommodation. If you continue to have questions please contact us at email@example.com. Thank you.Read more
Andover, New Jersey
Dear Mary, Your satisfaction is important to us, and we understand that we've addressed your concerns. For future questions please contact us at firstname.lastname@example.org. Thank you.Read more
Lafayette Township, New Jersey
Dear Mary, Your satisfaction is important to us, and we understand that we've addressed your concerns regarding your postings. For future questions please contact us at email@example.com. Thank you.Read more
Hoboken, New Jersey
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