Empire Today's reply to:
Empire Today - Laminate and wood flooring
In August .2016 Empire installed our flooring.
Do not use EMPIRE for any of your flooring needs. Go elsewhere. Look at the reviews with BBB or Consumer Affairs, or any other site for that matter. THEY ARE NOT A GOOD COMPANY! They are dishonest and will cheat you out of anything if you let them
Their customer service is honestly the worst I have ever seen
When i called Empire to go over the issue, they refused to discuss
I waited 3Weeks for a General Manager still didn’t call me i call every day to talk to the manage so that he could make a decision regarding the issue when i get chance to talk to him all he said he sorry nothing he can do.
I COULD NOT BE MORE DISAPPOINTED IN EMPIRE TODAY AND BASED ON MY EXPERIENCE, WOULD STRONGLY URGE FOLKS TO NOT USE THEM
Please go to Lowes or Home depot or a local tile place
DO NOT USE EMPIRE EVER!!!!
Review about: Empire Today Flooring Installation.
Reason of review: Poor customer service.