Reply by Empire Today Jan 17

Dear Customer,
We regret to hear you are not satisfied with your experience. We would like to assist in this matter, but are unable to locate your account information. If you could be email customersupprt@empire-today.com we will ensure someone contacts you soon. Please reference pissedconsumer.com posting in the subject line of the email.
Thank you.
Author's
Washington, District Of Columbia
2 comments

In August .2016 Empire installed our flooring.

Do not use EMPIRE for any of your flooring needs. Go elsewhere. Look at the reviews with BBB or Consumer Affairs, or any other site for that matter. THEY ARE NOT A GOOD COMPANY! They are dishonest and will cheat you out of anything if you let them

Their customer service is honestly the worst I have ever seen

When i called Empire to go over the issue, they refused to discuss

I waited 3Weeks for a General Manager still didn’t call me i call every day to talk to the manage so that he could make a decision regarding the issue when i get chance to talk to him all he said he sorry nothing he can do.

I COULD NOT BE MORE DISAPPOINTED IN EMPIRE TODAY AND BASED ON MY EXPERIENCE, WOULD STRONGLY URGE FOLKS TO NOT USE THEM

Please go to Lowes or Home depot or a local tile place

DO NOT USE EMPIRE EVER!!!!

Review about: Laminate And Wood Flooring.

Review #910606 is a subjective opinion of a user.

Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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Comments

Anonymous
Melrose Park, Illinois, United States #1206673

We regret to hear you are not satisfied with your experience.We would like to assist in this matter, but are unable to locate your account information.

If you could be email customersupprt@empire-today.com we will ensure someone contacts you soon.Please reference pissedconsumer.com posting in the subject line of the email.

Anonymous
Washington, District Of Columbia, United States #1206328

3 yes

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