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Manufacturer: Empire Today Category: Installation Clear all filters (252 of 3979 reviews match)
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They installed carpet in the second floor of my home.I also used them for vinyl plank flooring in my basement, and window treatments. The result is beautiful. The carpet looks great, and I get so many compliments on how good the basement floor looks. I love the window...
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Empire Today Melrose Park, Illinois
I liked
  • Honesty of the vinly installer
  • Easy to schedule in-home consultation
  • Quality of the product
#1012196 by testimonial

Testimonial
Highly Recommend Empire Today

I just got my new laminate flooring in and it looks wonderful!The installers were very polite and helped move everything back in, even the stuff that I had moved out on my own earlier in the day. My salesman, Cory P. was very nice and if I came in with a lower price...
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#1013203 by testimonial
Empire Today's reply to:

Empire Today - Carpet Installation Review

Empire Today - Carpet Installation Review
Dear Virginia, We appreciate you bringing your concerns to our attention, and understand that we have spoken to you regarding the damages in your home. We will continue to investigate further and will be in contact with you shortly. Thank you.
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#1009624 by Coolhandluke1
Empire Today's reply to:

Empire Today - Tile Installation Review

Dear Frank, Thank you for bringing your concerns to our attention. We are disappointed to hear that you were not satisfied with your installation experience. We will be in contact with you soon to review your concerns and start working towards a solution. Thank you for...
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#1006629 by anonymous
Empire Today's reply to:

Empire Today - Fed up!

Empire Today - Fed up!
Dear Sandra, Thank you for bringing this matter to our attention. We apologize for the lack of follow up that you have received, and assure you that your concerns are important to us. We will be in contact with you shortly to start working towards a solution. Thank you...
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I didn't like
  • No show
  • Quality of the job
#1005749 by skpavlick
Empire Today's reply to:

Empire Today - Carpet Installation Review

Dear David, We understand your frustration and are disappointed to hear that your installation was not completed as scheduled. We will be following up with you shortly to learn more and start working towards a solution. Thank you.
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#1002217 by anonymous
Empire Today's reply to:

Empire Today Laminate Flooring Review

Dear Monica, We understand that this has been a frustrating situation, and regret to hear that you have been inconvenienced by this matter. Our records show that we have spoken to you and have attempted to reach an amicable solution. We will further review your...
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#998835 by Monicamaule1313
Empire Today's reply to:

Empire Today - Flooring Installation Review

Dear Leah, We never want our customers to be disappointed in the work that is done in their homes, and regret to hear that your installation has not met your expectations. We will be in contact with you shortly to discuss this matter further and start working with you...
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Empire Today's reply to:

Empire Today - Wrong carpet/ DAMAGED WALL'S

Dear Cara, We’ve read your review, and regret the issues that occurred during your installation. We realize this has been a frustrating situation, and we want to help make things right for you. We will be contacting you shortly to discuss the situation and ensure that...
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Empire Today Westbury, New York
I liked
  • Originally liked salesperson -
  • Being able to shop at home
I didn't like
  • Not resolving problems
  • Never use them again
#993986 by anonymous
Empire Today's reply to:

Resolved
Empire Today - Carpet Installation Review

Dear Chris, Your satisfaction is important to us, and we’re disappointed to hear about the delays in your installation. We’ll be in contact with you shortly to learn more and start working towards a solution. Thank you for your patience, -ET Customer Support
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#990135 by Chrisfernandezjr