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Manufacturer: Empire Today Clear all filters (246 of 3811 reviews match)
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Empire Today's reply to:

Empire Today - Empire Carpet And Flooring Review

Dear Laurie, Our mission is to make beautiful new floors easy for our customers. At the core of this mission is our commitment to customer satisfaction. We appreciate you bringing your concerns to our attention and are aware that we are currently working with you...
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#1037113 by anonymous
Empire Today's reply to:

Do not use Empire today

Dear Kenneth, We regret to hear that your experience was not a positive one, and are aware that we addressed your concerns and completed a repair this past November. If you continue to have questions and concerns regarding your floor, please reach us at...
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Empire Today Memphis, Tennessee
I liked
  • Look of the carpet and tile
  • Look of the tile and carpet before installation
I didn't like
  • Manager steve coudriet and the sloppy installation
#1027366 by anonymous
Dear Gerardo, We appreciate you making us aware of your concerns, and sincerely apologize for the miscommunication that you have received. We will review your concerns further and will be in contact with you shortly to start working towards a solution. Thank you for...
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#1025294 by anonymous
Empire Today's reply to:

Empire Today - Flooring Installation Review

Dear Cary, We are disappointed to hear that your experience did not meet you expectations. We understand that you have agreed to cancel your order. If you continue to have questions and/or concerns please contact us at customersupport@empiretoday.com. Thank you. -ET...
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They installed carpet in the second floor of my home.I also used them for vinyl plank flooring in my basement, and window treatments. The result is beautiful. The carpet looks great, and I get so many compliments on how good the basement floor looks. I love the window...
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Empire Today Melrose Park, Illinois
I liked
  • Easy to schedule in-home consultation
  • Honesty of the vinly installer
  • Quality of the product
#1012196 by testimonial

Testimonial
Highly Recommend Empire Today

I just got my new laminate flooring in and it looks wonderful!The installers were very polite and helped move everything back in, even the stuff that I had moved out on my own earlier in the day. My salesman, Cory P. was very nice and if I came in with a lower price...
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#1013203 by testimonial
Empire Today's reply to:

Empire Today Carpet Installation Review

Empire Today Carpet Installation Review
Dear Virginia, We appreciate you bringing your concerns to our attention, and understand that we have spoken to you regarding the damages in your home. We will continue to investigate further and will be in contact with you shortly. Thank you.
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#1009624 by Coolhandluke1
Empire Today's reply to:

Empire Today Tile Installation Review

Dear Frank, Thank you for bringing your concerns to our attention. We are disappointed to hear that you were not satisfied with your installation experience. We will be in contact with you soon to review your concerns and start working towards a solution. Thank you for...
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#1006629 by anonymous
Empire Today's reply to:

Empire Today - Fed up!

Empire Today - Fed up!
Dear Sandra, Thank you for bringing this matter to our attention. We apologize for the lack of follow up that you have received, and assure you that your concerns are important to us. We will be in contact with you shortly to start working towards a solution. Thank you...
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I didn't like
  • No show
  • Quality of the job
#1005749 by skpavlick
Empire Today's reply to:

Empire Today Carpet Installation Review

Dear David, We understand your frustration and are disappointed to hear that your installation was not completed as scheduled. We will be following up with you shortly to learn more and start working towards a solution. Thank you.
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#1002217 by anonymous