State: Illinois Clear all filters (34 of 868 reviews match)
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Testimonial
They installed carpet in the second floor of my home. I also used them for vinyl plank flooring in my basement, and window treatments. The result is beautiful. The carpet looks great, and I get so many compliments on how good the basement floor looks. I love the window...
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Melrose Park, Illinois
I liked
  • Easy to schedule in-home consultation
  • Quality of the installation
  • Initial contact and install
#1012196
Empire Today's reply to:

Dear Mr. Finlayson, We understand that we have been in contact to you in regards to your concerns, and have offered a fair solution. If you continue to have questions please email us at customersupport@empire-today.com. Thank you.
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Northlake, Illinois
#973901
Empire Today's reply to:

Dear NaKetha, We regret to hear about your experience and assure you that your concerns are important to us. If you continue to have unanswered questions please contact us at customersupport@empiretoday.com. Thank you.
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Aurora, Illinois
#950748
Dear Morgan, We apologize for the inconvenience that this matter caused for you. Our records show that your account has since been updated and a refund was processed in November of last year. For future questions or concerns please contact us at...
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South Elgin, Illinois
#937164
Empire Today's reply to:

Dear Customer, it’s disappointing that you weren’t happy with your sales experience. We’d like to speak with you more to better understand what happened. However, we aren’t able to look up your account with the information provided. Please send your account and...
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Des Plaines, Illinois
#924704
Dear Nicolas, Thank you for bringing your concerns to our attention. We understand that we have followed up with you and addressed your concerns. For future questions please contact customersupport@empiretoday.com. Thank you.
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Saint Charles, Illinois
#881797
Dear Brian, Thank you for your post. We are happy to hear that your experience had a positive turn around, and that your concerns were answered at a timely manner. Thanks for sharing!
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Bolingbrook, Illinois
#772766
Hi Robin, We appreciate you making us aware of your experience, and understand that your concerns were addressed to your satisfaction. If you continue to have questions please contact us at customersupport@empiretoday.com. Thank you.
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Chicago, Illinois
#634589
Empire Today's reply to:

Dear Syed, We never want our customers to be disappointed in our services, and we regret the lack of follow up you received. It’s our understanding that we have spoken with you about this issue. For future questions or concerns please contact us at...
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Glendale Heights, Illinois
#533407

Empire Today Products and Services Reviews

Empire Today's reply to:

Abraham, we always want our customers to be completely satisfied with the work that’s done in their homes. We understand that we’ve been in contact with you regarding the issues that occurred during your installation and have agreed upon a resolution. If you have any...
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Crest Hill, Illinois
#426851