Reply by Empire Today

Dear John,
We regret that your experience had a rocky start, but happy to know that your repair was done to your satisfaction.
Thank you.
Land O Lakes, Florida
Additional Fees
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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1 comment

Floor uneven. Appliances left on patio, in rain, for 3 days while work being done.

Had to pay $40 per appliance to be moved on original contract. Three tiles installed are chipped. Grout not consistent. Work still not complete eventhough we were promosied on three occasions correct amount of tiles would be delived.

Outside door to kitchen left open during entire install. We repeatedly closed and installer repeatedly left open. Now we have bugs to boot. Totally mislead regarding work to be done, pricing and communication.

Salesman indicated furniture would be moved, was not.

We were going to cancel at the first sign of being mislead and we should have. Thank you.

Reason of review: delivery, processing, pricing, damage.

Monetary Loss: $8000.

Empire Today Pros: Originally liked salesperson -.

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Dear Customer

We regret to hear about your experience and want to help address your concerns. Unfortunately, we are unable to locate your contact information.

Please contact us at customersupport@empiretoday for further assistance.

Thank you.