We were told by the salesperson that we would have our carpets installed in one day. The one worker did not show up until noon the first day and we are in day 3 and no one has even shown up to finish.
The job done looks horrible. There are seems everywhere that don't match. I called customer service and they tried to issue a $75 for the inconvenience. They have no installers to finish the job and are not even sure when they come come out.
We are canceling the payment to Empire on American Express. Do not use them.
Product or Service Mentioned: Empire Today Flooring Installation.
Reason of review: Bad quality.
Monetary Loss: $2700.
Preferred solution: Full refund.
I didn't like: Sales person tactics, Way the installation went and the end product.