Empire Today's reply to:
Empire Today - Hard Sell
I called Empire Today for an estimate.Salesman arrives on time.
He goes through his sales pitch. I look at samples he measures the room. All is good. He's not 100 professional, but I'm ok with that.
I wanted to have 2 possibly 3 rooms done. So I give the sample I like and he figures out the price. 2 Rooms will be about $2000 (about 400sf) So I told the sales person that I like to shop around and get an good feel for the cost before I make a decision. He goes into the salesman pitch of how I have to watch out for those added cost and I go ok, but I still want to check out other places.
So with more aggressive pitching he goes back into I need to watch out for the hidden cost. At this point I understood, but I still like to shop around. So I go thats it I'm done and he looks at me and says let me see what I can figure out. Magically the price drops $500.
He just had to make a phone call. I told him great, but I still want to shop around. He goes back into his pitch about how I need to watch the hidden cost 3rd time and he starts doing the math for me for the cost at another place. So after that he goes and makes a phone call.
5-10 minutes later he comes back and say we can do it for the price we just ask that we can put a sign out front. Ok fine, but I want to shop around. He goes you have three days to cancel your order if you find a better deal, but I can't give you this deal unless you sign the paper work today and have it installed with 2-3 days. Oh man pressure is applied hard.
So I say ok I'll sign, but I going to check the prices elsewhere and will cancel if I find a better deal. He says ok, but I don't think you will. So the next day I got Lowes find a rug with a high Face weight 50oz vs 40oz installed for $300 less including removal of old rug and moving furniture. I call him as soon as I get home and he says let me figure something out and call you back Monday morning.
Monday morning comes and goes and I call him back a little after 12p. He goes I was going to call you in 20 minutes. The best I can do is $100 off. I cancelled my order.
Between the overly aggressive sales tactics and higher price it wasn't worth giving my business to them.
I know each saleman is different, but attemptimg to put that much pressure on someone to by right there and then when they have stated several times that I want to shop around is not acceptable.If the salesman had be reasonable in his sales pitch and not so aggressive I would have been fine paying $200 more.