State: Georgia Clear all filters (27 of 868 reviews match)
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Dear Leslie, Our customers are our number one priority, and we strive to provide a positive experience from start to finish. We appreciate you making us aware of this matter, and regret to hear that you feel this way. We’ll be following up with you soon to discuss your...
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Covington, Georgia
#1114810
Dear Cindy, We understand that you have agreed to cancel your order since this post was made. If you continue to have questions or concerns, please don't hesitate to contact us at customersupport@empiretoday.com. Thank you.
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Locust Grove, Georgia
#951739
Empire Today's reply to:

Empire Today - Review in Household Services category from Tucker, Georgia

If you're thinking about going with Empire Today Don't. They have great marketing but poor customer service and they treat their people like trash.
Tucker, Georgia
#949554
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Dear Mark, Your concerns are important to us and we regret to hear your story. Our records show that we have spoken to you in regards to this matter and consider this addressed. For future inquiries please contact customersupport@empiretoday.com. Thank you.
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Decatur, Georgia
#902724
Empire Today's reply to:

Dear John, We are disappointed to hear that your installation was delayed due to the product not being in stock. We understand your frustration and assure you that we will do our best to help resolve this matter. Unfortunately, we are unable to locate your account...
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Atlanta, Georgia
#898110
Empire Today - Unethical Sales Practices, Poor Quality, Terrible Customer Services
Empire Today - Unethical Sales Practices, Poor Quality, Terrible Customer Services
Dear Anne, We appreciate you bringing your concerns to our attention. It is our understanding that we have spoken to you in regards to this matter. If you continue to have questions about your experience please contact us via customersupport@empiretoday.com. Thank...
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Roswell, Georgia
#848817
Empire Today's reply to:

Empire Today In-Home Estimate Schedule Review from Powder Springs, Georgia

Poor quality service. Schedule servicing but don't have workers to come out. Call wrong phone number when verifying appointment time. Notorious liars.
Powder Springs, Georgia
#798719
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Dear Rhonda, We sense your frustration and are saddened to know that this was your experience. Although time has elapsed since your last posting, we would like to ensure that your concerns have been answered. For future questions please contact us at...
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Auburn, Georgia
#795361
Dear Jack, We are disappointed to know that your experience did not have a positive start, but are aware that your installation was completed since your last post. For future questions or concerns please contact us at customersupport@empiretoday.com. Thank you.
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Atlanta, Georgia
#742290

Empire Today Products and Services Reviews

We’ve read your review, and it’s disappointing that you have not enjoyed your experience with us so far. We never want our customers to be disappointed with our service or the work that is done in their homes, and we would like to know more about what happened and help...
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Atlanta, Georgia
#693811