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Manufacturer: Empire Today Category: Flooring Clear all filters (139 of 258 reviews match)
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Dear Mr. Dooley, Your concerns are important to us and we regret that your experience was not a positive one. We realize that time has passed since your posting, but we would like to ensure that your concerns have not gone unanswered. If you continue to have questions...
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Empire Today Las Vegas, Nevada
#819103 by anonymous
Empire Today's reply to:

Empire Today - Total clusterf---!!!!

Dear Charles, We've read your review, and we're disappointed at the issues that occurred with your installation. If your concerns remain unanswered we'd like to help make things right for you. Please contact us customersupport@empiretoday.com with your...
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Empire Today Painesville, Ohio
I didn't like
  • Lack of integrity
  • Way the installation went and the end product
#818549 by anonymous
Empire Today's reply to:

Empire Today - Poor response to floor problem

Dear Maureen, We've read your review, and regret that your product was not meeting your expectations. This is not what we expect for our customers, and we would like to follow up with you and make things right. Unfortunately, we cannot locate your account with the...
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Empire Today South Easton, Massachusetts
I didn't like
  • Communication methods
#813453 by anonymous
Empire Today's reply to:

Empire Today - Thoroughly Disgusted

Dear Mary, Your satisfaction is important to us, and we understand that we've addressed your concerns. For future questions please contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Lafayette Township, New Jersey
I didn't like
  • Way the installation went and the end product
  • Sales person tactics
#811794 by anonymous
Empire Today's reply to:

Empire Today - Pricing scam

Dear Mary, Your satisfaction is important to us, and we understand that we've addressed your concerns regarding your postings. For future questions please contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Hoboken, New Jersey
I didn't like
  • Customer service and product was not what i originally chose
  • Half price sale is a scam
  • Not returning calls
#809544 by Rippedoff2016
Empire Today's reply to:

Empire Today - Poor Service

Dear Kathy, We understand your frustration at the delays in your initial installation. We understand that we've been in contact with you and that your job has been completed. For future questions or concerns please contact us at customersupport@empiretoday.com....
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Empire Today Gambrills, Maryland
I didn't like
  • Multiple reschedule of installation
#808229 by anonymous
Empire Today's reply to:

Empire Today - Flooring Review from Obetz, Ohio

Dear Mark. We regret that your initial experience was not a great one, but are aware that we have completed your installation to your satisfaction. For any future questions or concerns please contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Obetz, Ohio
#806585 by anonymous
Empire Today's reply to:

Empire Today - Flooring Review from Brooklyn, New York

Dear James, We understand that time has passed since your last positing, if you continue to have questions or concerns please contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Brooklyn, New York
#802061 by anonymous
Empire Today's reply to:

Featured
Empire Today - Laminate Flooring Review from Little Elm, Texas

Empire Today - Laminate Flooring Review from Little Elm, Texas
Empire Today - Laminate Flooring Review from Little Elm, Texas
Empire Today - Laminate Flooring Review from Little Elm, Texas
Empire Today - Laminate Flooring Review from Little Elm, Texas
Empire Today - Laminate Flooring Review from Little Elm, Texas
Empire Today - Laminate Flooring Review from Little Elm, Texas
Dear Thora, We regret to read your post and assure you that your concerns are very important to us. If you continue to have unanswered concerns please contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Little Elm, Texas
#799520 by anonymous
Empire Today's reply to:

Empire Today - Laminate Creaking, Customer Service issue

Dear Elizabeth, We are disappointed to read your post, but understand that we have addressed your concerns and reached a solution. If you continue to have questions please contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Euless, Texas
I liked
  • Came to my home
I didn't like
  • Quality of the job
  • Person handling complaint will call in 1-3 days
#796793 by yankee_318