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Manufacturer: Empire Today Category: Flooring Clear all filters (139 of 261 reviews match)
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Empire Today's reply to:

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Empire Today - Buyer Beware

Empire Today - Buyer Beware
Empire Today - Buyer Beware
Empire Today - Buyer Beware
Dear Tina, We are aware that we have spoken to you since your post. If you continue to have questions or concerns please contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Winston Salem, North Carolina
I didn't like
  • Lack of resolution
#855321 by anonymous
Empire Today Laminate Flooring Review from Statesville, North Carolina
Dear Judy, We regret to hear that your experience had a rocky start. We are aware that we have completed your installation, if you continue to have questions please contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Statesville, North Carolina
#845753 by anonymous
Empire Today's reply to:

Empire Today - And Then They Screwed Me

Dear Paul, We understand that we have addressed your concerns. If you continue to have questions please refer to customersupport@empiretoday.com. Thank you.
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Empire Today Deltona, Florida
I didn't like
  • Lack monetary compensation
#845183 by psmulian
Empire Today's reply to:

Empire Today - No show Empire

Hello, We are disappointed to hear about your dissatisfaction with Empire. We would like to learn more, but unfortunately we are unable to verify your Empire customer information. Please contact customersupport@empiretoday.com for further assistance. Thank you -Empire...
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Empire Today Norristown, Pennsylvania
#844812 by anonymous
Hello, Thank you for bringing this to our attention. We to help! Please contact us at customersupport@empiretoday.com so we can start working towards a resolution. Thank you.
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Empire Today Southaven, Mississippi
#835059 by anonymous
Empire Today Laminate Flooring Review from Placerville, California
Empire Today Laminate Flooring Review from Placerville, California
Dear Becky, We want to ensure that all your concerns were addressed. Please direct any unanswered questions to customersupport@empiretoday.com. Thank you.
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Empire Today Placerville, California
#834981 by anonymous
Empire Today's reply to:

Empire Today Carpet Flooring Review from Wyoming, Michigan

Dear Kathy, We want to ensure that all your concerns were addressed. Please direct any unanswered questions to customersupport@empiretoday.com. Thank you.
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Empire Today Wyoming, Michigan
#834922 by anonymous
Dear Scott, We regret to hear that you were unsatisfied with your experience. We are aware that since your post, we have addressed your concerns. For future inquiries please contact us at customersupport@empiretoday.com. Thank you.
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Empire Today Schenectady, New York
I didn't like
  • Quality
  • Communication
#832804 by scottdanni
Empire Today's reply to:

Empire Today - Sidestepping the issue of any issue.

Thank you for making us aware of this situation. We take your concerns very seriously. Unfortunately, we are unable to locate your account with the information given. Please contact customersupport@empiretoday.com so we can discuss this situation further.
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Empire Today Carmichael, California
#825013 by anonymous
Empire Today's reply to:

Empire Today - Just another customer with a bad experience

Dear Abbas, We never want our customers to feel this way, and would like to apologize for your initial experience. We understand that we have spoken to you in regards to your concerns. If you continue to have questions please contact us at...
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Empire Today Littleton, Colorado
I liked
  • 2nd installation crew
I didn't like
  • Order processing
  • Internal communication
  • Sales person tactics
#819972 by abflex84