Help me, just started Tue laminate floor today with empire. I started checking the internet because something seems off.
First thing is the materials I was shown on the samples is not what came today but I wasn't given a sample to keep. Second was the amount if smoke breaks these guys took after they started the job at 1:30pm. Third there burning the laminate with a saw blade thats dull turning the edges ti sharp shards that are lifting the protective coating. There coming back in the morning, help.
Need to stop this nightmare they already charged my credit card. The floor materials maybe cost 1.79 a foot there using and I paid 4.00 a foot for premium grade.
Think were screwed, will update tomorrow.
Oh, and who goes to a customers house and takes long *** breaks?
Product or Service Mentioned: Empire Today Vinyl Flooring.
Reason of review: Poor customer service.