DO NOT INSTALL ANYTHING FROM EMPIRE ( THEY WILL SPOIL EVERYTHING ) I Had carpet Installation from Empire today. Sales Rep.
Visited and Quote me price everything was okay. He told me carpet installation & if they break anything fixed by empire. so we had installation so during installation they take our my all door & before pay i called customer service they told me pay amount we will send someone to fix door ( because its doors *** by empire we will fix ) i waited for 15 days ( i called 20 times ) after 20 days they told me we are not coming and you install your own doors. i asked you *** door you need to install they said we don't know u install your door and 3 times customer service hangup on me.
even i am asking for contract they are not giving me contract & no explanation. DO NOT work with Empire today they just break things not FIX.
Product or Service Mentioned: Empire Today Carpet Installation.
Reason of review: Damaged or defective.
Monetary Loss: $200.
Preferred solution: Price reduction.
I didn't like: Not trust worthy, Sales person lie to me.