Empire Today's reply to:
Empire Today - Staff Review from Southbridge, Massachusetts
Postponed the sales call with no notice and finally came at an inconvenient time, offered me 50 off for the inconvenience, refused to honor that later on.When it comes to the install, the non English speaking contractors installed the tile crooked and left the bathroom and overall house a mess.
The company gave me the run around and finally set a repair date which they didn't show up for due to lack of material. Never called to let me know after I took the day off to be here for the install.
Overall poor work, poor customer service, poor company.Don't use empire, I will never use them again.
Reason of review: Poor customer service.