I had laminate flooring and carpeting installed in July 2008, two years later the carpet looks like it is 20 yrs old and the flooring is coming up at the edges and empire will do nothing about it. The warranty is junk that they give you and they want $75.00 to come out and inspect the damage.
I have been waiting for two weeks for someone to call for inspection.
Turned them in to the BBB, buyer beware, they lie about their products, send illegal Mexicans to do install and their warranty is junk. I am raging over this.
Product or Service Mentioned: Empire Today Flooring.