Empire Today's reply to:
Empire Today,s Customer Service Is Terrible and Doesn't Care About Their Customers
Update by user Apr 17, 2011
us for our $4,300 loss. We are extremely dissatisfied with Empire!
Original review posted by user Apr 17, 2011
We had a "whole house" installation done in February, 2011. During the installation we discovered several pieces of jewelry missing from a closet that they should never even have been in.
We called customer service, the police, filed a report and did exactly what Empire told us to do. No confessions came from the installers and the police were unable to recover our stolen items, so Empire told us there was nothing more they could do.
Their lack of compassion and concern is disgusting. They did nothing to compensate us for our $4,300 loss.
Don't Use Empire Today!!!
Review #232796 is a subjective opinion of a user.