Empire Today's reply to:
Empire Today- Replacement Advice
The Empire carpeting we purchased for our livingroom in September 2009 started shedding almost immediately. At first it was a few stray fibers, usually in front of the sofa where you put your feet. I assumed a "new carpet" issue, but the shedding has continued to the point where half our LR carpet has these fibers. We called Empire customer service and they offered to replace the carpet. This will be a chore, since our dining room set will need to be moved into our kitchen, and our LR furniture, including a bulky entertainment center w/ 46" tv and a fairly expensive glass curio cabinet will need to be moved into our DR.
Just wondering if anyone has experience with Empire replacement carpeting, and whether it was any better than the original. I'm afraid they're gonna give me the same quality stuff as I have now, which means I'll have the same problem come October.
Thanks for any advice!