Reply by Empire Today

We can assure you that we’ve had many satisfied customers that have experienced our world-class service. If you have questions about our services or products, please don’t hesitate to email us at customersupport@empiretoday.com or call us at 888-588-2315 x4195. Thank you.
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Santa Rosa, California
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I joined this site so I could read all the reviews on Empire Today.

We are in the process of getting carpet for two rooms and are looking for a company with a good product and GREAT customer service. Not to make light of others' suffering, but I really can't believe that this company is still doing business with this many unhappy customers. I'd pay more for the same (and may lesser) quality product for GREAT customer service. REALLY, I would. I really don't understand how so many companies think that squeezing a little more out of each sale can't make them that much richer. If I treated people like this I'd rot from the inside out.

Thank you everyone who posted their experience with Empire Today here. Although you have suffered it has not been in vain. I hope all of you find some satisfaction knowing that your experience has turned me away from having ANYTHING to do with Empire Today.

Bless you all!

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