I joined this site so I could read all the reviews on Empire Today.
We are in the process of getting carpet for two rooms and are looking for a company with a good product and GREAT customer service. Not to make light of others' suffering, but I really can't believe that this company is still doing business with this many unhappy customers. I'd pay more for the same (and may lesser) quality product for GREAT customer service. REALLY, I would. I really don't understand how so many companies think that squeezing a little more out of each sale can't make them that much richer. If I treated people like this I'd rot from the inside out.
Thank you everyone who posted their experience with Empire Today here. Although you have suffered it has not been in vain. I hope all of you find some satisfaction knowing that your experience has turned me away from having ANYTHING to do with Empire Today.
Bless you all!
Product or Service Mentioned: Empire Today Flooring.