I contacted Empire Today on August 28th for an estimate on installing some hardwood flooring. The sales rep that showed up was unprofessional, pushy and had a huge attitude.
I wanted hardwoods and he tried his best to talk me into purchasing laminate flooring trying to explain to me that laminate is better than hardwood. When I wouldn't budge on my decision, he proceeded to quote me on my flooring choice. The quote that I received was $800 higher than a local flooring company. The sales rep had the audacity to tell me that I was making a mistake by not purchasing from them and that his price was the best out there.
He proceeded to slam his samples on my existing hardwoods scratching them.
Talk about a company that is full of itself.
Product or Service Mentioned: Empire Today Estimate.
Monetary Loss: $1600.