Empire Today's reply to:
Empire today, never again
I am throughly pissed off at Empire carpet, I had them come to give me an estimate which the estimate started at $1800.00 After dickering got the price down to $1000.00, which included moving furniture and hauling away the old carpet , if they could do the job at that price why try to gouge the consumer.
I chose them to do the job, on the morning of the installation I received a call from the installer advising me that he had no helper and asking if I could dispose of old carpet.
I called the salesman and also the company to ask them about it since I had paid for it.I told them I could not dispose of the carpet(which made the installer unhappy) and that one person could not handle the furniture and my husband wasn't suppose to be lifting which he had to help to maintain the condition of my furniture.
also on the last room the install stated the carpet had a hole in which he had told them about in the am.there were scratches on my wood trim in many places Never again will I call them.
Review #147821 is a subjective opinion of a user.