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Product: Empire Today Manager Clear all filters (17 of 17 reviews match)
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Dear Paul, We are dedicated to achieving our vision of becoming America’s first and best choice for installed flooring. This vision could not be possible without customers like you, therefore our goal is to ensure that all customer concerns get addressed. We appreciate...
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Empire Today Palo Alto, California
Product
Empire Today Manager
I liked
  • That i am not a customer who would have been further abused
I didn't like
  • Idiots
  • Not accountability broken promises waste my time twice
  • No corporate oversite
#1052081
Empire Today's reply to:

Dear Sharath, We appreciate your posting. Since our company does not service outside of the United States, we believe that you might be referring to a company with a similar name. We want your concerns to be heard, so please make sure you are posting to the correct...
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Empire Today Anandnagar, Uttar Pradesh
Product
Empire Today Manager
#929186
Empire Today's reply to:

Dear Sharath, We appreciate your posting. Since our company does not service outside of the United States, we believe that you might be referring to a company with a similar name. We want your concerns to be heard, so please make sure you are posting to the correct...
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Empire Today Hyderabad, Telangana
Product
Empire Today Manager
#929104
Empire Today's reply to:

Dear Customer, We regret that your Empire experience was not a great one. We would like to follow up with you to discuss your experience in more detail and help make things right for you. Unfortunately, we cannot locate your account with the information posted here....
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Empire Today Lawrence, Kansas
Product
Empire Today Manager
#858046
Empire Today's reply to:

Dear Kelly, We assure you that this is not the level of service that we expect for our customers. Although time has passed since your post, we would like to ensure that your concerns are answered. if you continue to have questions please contact us at...
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Empire Today El Paso, Texas
Product
Empire Today Manager
I liked
  • Manager was personable
I didn't like
  • Manager was a sociopath
#742163
Empire Today's reply to:

Dear Seema, We never want our customers to be disappointed in our service, and we regret that you feel this way. We understand that time has passed since your post, but we would like to ensure that all your concerns were addressed. If you remain to have questions...
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Empire Today West New York, New Jersey
Product
Empire Today Manager
#572291
Empire Today's reply to:

It’s disappointing that your product has not met your expectations, and we would like to know more about your concerns. We always want our customers to enjoy their experience with us, and we will be following up with you shortly to discuss the situation and work...
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Empire Today Canton, Georgia
Product
Empire Today Manager
#555019
Joel, we regret the delay in processing your credit, and any inconvenience that occurred as a result. We understand that we’ve been in contact with you and advised that the credit has been processed to your financing account. Please don’t hesitate to contact us with...
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Empire Today Old Bridge Township, New Jersey
Product
Empire Today Manager
#463385
Empire Today's reply to:

We’re disappointed that you were not satisfied with your experience working as an independent contractor, as we always strive to create a positive work environment. We would be happy to discuss the concerns you have expressed here. Please contact our Human Resources...
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Empire Today New York City, New York
Product
Empire Today Manager
#385735
Empire Today's reply to:

Evan, we understand that we were in contact with you about these issues several months ago and offered suggestions for resolution. If you would like to discuss these matters again, please call us at 888-588-2315 x4195 or email us at customersupport@empiretoday.com. ...
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Empire Today Dearborn, Michigan
Product
Empire Today Manager
#303419