Reply by Empire Today Mar 02

Dear Gregory,
We regret to hear that your experience has not been a great one. We want to help, but unfortunately we cannot locate your account with the information posted here. Please send your account information to customersupport@empire-today.com so that we can follow up with you.
Thank you.
Author's
Stamford, Connecticut
1 comment

Linoleum was installed on an angle and the installer said that the kitchen cabinets were not aligned properly instead of admitting that he had screwed up the install.Called customer service and had to drive 135 miles to the install location, my summer cottage, to meet with a manager, to get agreement on reinstall.

Came

back out to the house this week for reinstall of Linoleum. It is now 12 noon and the installer has not shown up yet. These people are the absolute worst company to deal with.

Forget about the price!!!!!!!They suck!!!!!!!!!!!

Review #939458 is a subjective opinion of a user.

2.4
Website
Discounts and Special Offers
Turnaround Time
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Value for money
Staff
Customer service
Service Scheduling
Price Affordability
Warranty
Advertised vs Delivered
Product or Service Quality
Reliability
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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ETCustomerSupport
#1229311

Dear Customer,

We regret to hear that your experience has not been a great one.We want to help, but unfortunately we cannot locate your account with the information posted here.

Please send your account information to customersupport@empire-today.com so that we can follow up with you.

Thank you.

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