I scheduled an estimate during the 50-50-50 promotion they offered. I was wanting laminate flooring for 800 sqft of open space.
I had already for in home estimates from 2 other flooring companies. The sales quote came in at $11,524. And I asked if that was with the 50% off flooring and 50% off install and he said yes. so I verified he was quoting laminate and he said yes.
So at regular price(not 50% off for 800sqft of laminate flooring it would be over $20,000?!?! And he said yes. I was absolutely dumbfounded. I noticed my neighbor was getting a quote a few days later and they had a similar experience.
The pricing is absolutely ridiculous. And when asked how their price match worked and I showed them the quotes I got that were in the $2000 range they said that was too much of a discount and they don't match that low.
I showed them the policy on their website and they said well we can't take nearly $10,000 off. Horrible experience and never recommend.
Product or Service Mentioned: Empire Today Laminate Flooring.
Reason of review: Pricing issue.